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Clean Reinstallation Instructions

Windows XP

1. Completely shut down LimeWire, including in the taskbar and system tray (the system tray is located in the bottom-right corner of the screen, usually next to the time).
2. Uninstall all previous installations of LimeWire and Java Runtime Environment from Add/Remove programs (go to: Start > Settings > Control Panel > Add/Remove Programs).
3. Delete all LimeWire icons and installers from your computer (you may find some on your desktop).
4. Right-click the Start menu, then select Explore. Using the folder tree on the left side, navigate to the following directories, and delete them where found (you can right-click the folder and select Delete):
   1. C:\Documents and Settings\(username)\Application Data\LimeWire
      (where username is the name you use to log on to Windows)
   2. C:\Documents and Settings\(username)\Incomplete
      (this will delete any partial downloads that were in progress; sometimes necessary)
   3. C:\Documents and Settings\(username)\.limewire
   4. C:\Program Files\LimeWire
   5. NOTE: If you can't find these folders, go to Tools > Folder Options > Advanced (or View on Windows 2000), then select Show Hidden Files.
5. Restart your computer.
6. Download and install the JRE (Manual Download > Offline Installation).
7. Download and install LimeWire (PRO users can download here).

Windows Vista

1. Completely shut down LimeWire, including in the taskbar and system tray (the system tray is located in the bottom-right corner of the screen, usually next to the time).
2. Uninstall all previous installations of LimeWire and Java Runtime Environment from Add/Remove programs (go to: Start > Settings > Control Panel > Uninstall a program).
3. Delete all LimeWire icons and installers from your computer (you may find some on your desktop).
4. Right-click the Start menu, then select Explore. Using the folder tree on the left side, navigate to the following directories, and delete them where found (you can right-click the folder and select Delete):
   1. C:\Users\(username)\AppData\Roaming\LimeWire
      (where username is the name you use to log on to Windows)
   2. C:\Users\(username)\Incomplete
      (this will delete any partial downloads that were in progress; sometimes necessary)
   3. C:\Program Files\LimeWire
   4. NOTE: If you can't find these folders, go to Organize > Folder and Search Options > View, then select Show Hidden Files.
5. Restart your computer.
6. Download and install the JRE (Manual Download > Offline Installation).
7. Download and install LimeWire (PRO users can download here).

Mac OSX